GOODS CATALOGUE
Information
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GOODS CATALOGUE
Catalog

Return Policy

Conditions of Return:

If for any reason you are unsatisfied with your order, you have 30 days to either exchange or return the items for a full refund.
It is the buyer’s responsibility to cover return shipping expenses unless the reason for return is our fault.

Requirements for a Return:

Items must be in new condition
Items must be returned with all original packaging and accessories

Process of Return:

If you need to return items, simply email us at sales@biotint.biz with the following information:

Order Number
Item to return
Item condition
Reason for return

We will get back to you within 24 business hours. We are closed on Saturday & Sunday.

Once you have emailed sales@biotint.biz and all return requirements are met; you will receive a return authorization.
Please print the return authorization and include it in your return package. Send your items back to the address provded on the return authorization within thirty (30) days of original purchase.

Returns generally take 3-5 business days to process after receiving the product. Once the return is processed you will receive an email indicating that the return has been authorized and we will make the exchange or a full refund.